Fulfillment Order Rejection Reason
The reason for a fulfillment order rejection.
Anchor to Valid valuesValid values
- Anchor to INCORRECT_ADDRESSINCORRECT_
ADDRESS The fulfillment order was rejected because of an incorrect address.
- Anchor to INCORRECT_PRODUCT_INFOINCORRECT_
PRODUCT_ INFO The fulfillment order was rejected because product information is incorrect to be able to ship.
- Anchor to INELIGIBLE_PRODUCTINELIGIBLE_
PRODUCT The fulfillment order was rejected because of an ineligible product.
- Anchor to INTERNATIONAL_SHIPPING_UNAVAILABLEINTERNATIONAL_
SHIPPING_ UNAVAILABLE The fulfillment order was rejected because international address shipping hasn't been enabled.
- Anchor to INVALID_CONTACT_INFORMATIONINVALID_
CONTACT_ INFORMATION The fulfillment order was rejected because of invalid customer contact information.
- Anchor to INVALID_SKUINVALID_
SKU The fulfillment order was rejected because of an invalid SKU.
- Anchor to INVENTORY_OUT_OF_STOCKINVENTORY_
OUT_ OF_ STOCK The fulfillment order was rejected because inventory is out of stock.
- Anchor to MERCHANT_BLOCKED_OR_SUSPENDEDMERCHANT_
BLOCKED_ OR_ SUSPENDED The fulfillment order was rejected because the merchant is blocked or suspended.
- Anchor to MISSING_CUSTOMS_INFOMISSING_
CUSTOMS_ INFO The fulfillment order was rejected because customs information was missing for international shipping.
- Anchor to ORDER_TOO_LARGEORDER_
TOO_ LARGE The fulfillment order was rejected because the order is too large.
- Anchor to OTHEROTHER
The fulfillment order was rejected for another reason.
- Anchor to PACKAGE_PREFERENCE_NOT_SETPACKAGE_
PREFERENCE_ NOT_ SET The fulfillment order was rejected because the package preference was not set.
- Anchor to PAYMENT_DECLINEDPAYMENT_
DECLINED The fulfillment order was rejected because the payment method was declined.
- Anchor to UNDELIVERABLE_DESTINATIONUNDELIVERABLE_
DESTINATION The fulfillment order was rejected because of an undeliverable destination.